/* Relevo by OTTO Fleets · escritorio diario de RRHH
   Identidad de la presentación: tinta #111312, crema #f2eee5, coral #df4c35, verde #3d9861, lima #ccf05e.
   Barra lateral en tinta, trabajo sobre papel crema, etiquetas en monoespaciada.
   Estado: coral = urgente/caliente/rechazo, ámbar = pendiente, verde = aprobado, lima = activo. */
:root{
  --ink:#111312; --ink-2:#1b1e1c; --ink-3:#272b28; --ink-4:#343935;
  --cream:#f2eee5; --paper:#f6f3ec; --surface:#fffdf8; --line:#e6e0d3; --line-2:#d8d0bf;
  --text:#111312; --muted:#6b6f68; --faint:#9a9c93;
  --coral:#df4c35; --coral-soft:#fbe7e2; --green:#3d9861; --green-soft:#e3f1e8; --acid:#ccf05e; --acid-soft:#f1fbd2;
  --amber:#c98a12; --amber-soft:#fbf0d6; --slate:#5f7a8a; --slate-soft:#e6eef2; --sand:#c9b98f;
  --f:"Helvetica Neue","Inter Tight",Arial,sans-serif; --mono:"JetBrains Mono",ui-monospace,SFMono-Regular,Menlo,monospace;
  --r:16px; --sh:0 1px 0 rgba(17,19,18,.04), 0 10px 30px -18px rgba(17,19,18,.25);
}
*{box-sizing:border-box}
body{margin:0; background:var(--paper); color:var(--text); font-family:var(--f); font-size:15px; line-height:1.5; -webkit-font-smoothing:antialiased}
[hidden]{display:none!important}
h1,h2,h3,h4{margin:0; letter-spacing:-.025em; font-weight:800}
button{font-family:inherit; cursor:pointer; color:inherit}
.muted{color:var(--muted)}
.mono{font-family:var(--mono); font-size:.72rem; letter-spacing:.1em; text-transform:uppercase}
:focus-visible{outline:3px solid var(--acid); outline-offset:2px}
.btn{display:inline-flex; align-items:center; gap:7px; border:1px solid var(--line-2); background:var(--surface); border-radius:99px; padding:9px 16px; font-weight:700; font-size:.88rem; text-decoration:none; color:var(--text)}
.btn:hover{border-color:var(--ink)}
.btn--pri{background:var(--ink); border-color:var(--ink); color:var(--cream)}
.btn--pri:hover{background:var(--ink-3)}
.btn--acid{background:var(--acid); border-color:var(--acid); color:var(--ink)}
.btn--ok{background:var(--green); border-color:var(--green); color:#fff}
.btn--bad{color:var(--coral); border-color:#f0bfb5}
.btn--sm{padding:6px 12px; font-size:.8rem}
.btn:disabled{opacity:.45; cursor:not-allowed}

/* identidad */
.logo{display:flex; align-items:center; gap:11px; text-decoration:none; color:inherit}
.logo img{width:38px; height:38px; display:block}
.logo b{display:block; font-size:1.35rem; font-weight:800; letter-spacing:-.04em; line-height:1}
.logo b span{color:var(--coral)}
.logo small{display:block; font-family:var(--mono); font-size:.6rem; letter-spacing:.2em; text-transform:uppercase; opacity:.6; margin-top:4px}

/* acceso */
.login{min-height:100vh; display:grid; grid-template-columns:1.15fr 1fr}
@media (max-width:900px){.login{grid-template-columns:1fr}}
.login__art{background:var(--ink); color:var(--cream); padding:56px; display:flex; flex-direction:column; justify-content:space-between; gap:30px; position:relative; overflow:hidden}
.login__art::after{content:""; position:absolute; right:-120px; bottom:-120px; width:420px; height:420px; border-radius:50%; border:70px solid var(--ink-3)}
.login__art h1{font-size:clamp(2.2rem,4vw,3.6rem); line-height:1; max-width:14ch; position:relative; z-index:1}
.login__art h1 span{color:var(--acid)}
.login__art p{color:#a9aca4; max-width:42ch; font-size:1.05rem; margin:14px 0 0; position:relative; z-index:1}
.login__art .mono{color:#8d9088}
.login__card{padding:56px clamp(20px,5vw,64px); display:flex; flex-direction:column; justify-content:center; gap:10px; background:var(--paper)}
.login__card h2{font-size:1.8rem}
.login__roles{display:grid; gap:12px; margin-top:14px}
.rol{display:flex; gap:14px; align-items:center; text-align:left; border:1px solid var(--line); background:var(--surface); border-radius:var(--r); padding:16px 18px; transition:.15s}
.rol:hover{border-color:var(--ink); transform:translateY(-2px); box-shadow:var(--sh)}
.rol b{display:block; font-size:1.05rem}
.rol small{color:var(--muted)}
.rol__ico{flex:none; width:46px; height:46px; border-radius:14px; display:grid; place-items:center; font-family:var(--mono); font-weight:700; font-size:.8rem; background:var(--ink); color:var(--acid)}
.rol__go{margin-left:auto; font-size:1.2rem; color:var(--faint)}
.err{color:var(--coral); font-weight:700; font-size:.88rem; margin:0}

/* estructura */
.app{display:grid; grid-template-columns:248px minmax(0,1fr); min-height:100vh}
.side{background:var(--ink); color:#c9cbc4; padding:22px 14px; display:flex; flex-direction:column; gap:20px; position:sticky; top:0; height:100vh}
.side .logo{padding:0 6px; color:var(--cream)}
.side__who{display:flex; gap:10px; align-items:center; background:var(--ink-2); border:1px solid var(--ink-3); border-radius:14px; padding:10px 12px}
.side__who .av{background:var(--acid); color:var(--ink)}
.side__who b{display:block; color:var(--cream); font-size:.92rem}
.side__who > span > span{display:block; font-family:var(--mono); font-size:.62rem; letter-spacing:.12em; text-transform:uppercase; color:#8d9088}
.side__lbl{font-family:var(--mono); font-size:.62rem; letter-spacing:.16em; text-transform:uppercase; color:#6f726b; padding:0 12px; margin-bottom:-12px}
.side__nav{display:grid; gap:2px}
.side__nav button{display:flex; align-items:center; gap:11px; background:none; border:0; color:#b5b8b0; padding:10px 12px; border-radius:12px; font-weight:600; font-size:.93rem; text-align:left}
.side__nav button:hover{background:var(--ink-2); color:var(--cream)}
.side__nav button.on{background:var(--acid); color:var(--ink)}
.side__nav svg{width:18px; height:18px; flex:none}
.side__nav .cnt{margin-left:auto; background:var(--coral); color:#fff; border-radius:99px; font-size:.7rem; font-weight:700; padding:1px 8px}
.side__nav button.on .cnt{background:var(--ink); color:var(--acid)}
.side__foot{margin-top:auto; display:grid; gap:10px}
.side__out{background:none; border:1px solid var(--ink-4); color:#b5b8b0; border-radius:99px; padding:9px; font-weight:600; font-size:.85rem}
.side__out:hover{border-color:var(--cream); color:var(--cream)}
.side__apm{font-family:var(--mono); font-size:.6rem; letter-spacing:.14em; color:#6f726b; text-align:center}
.body{min-width:0}
.bar{display:flex; align-items:center; gap:16px; padding:16px 30px; background:rgba(246,243,236,.86); backdrop-filter:blur(10px); border-bottom:1px solid var(--line); position:sticky; top:0; z-index:15}
.bar h1{font-size:1.55rem; letter-spacing:-.035em}
.bar p{margin:0; color:var(--muted); font-size:.86rem}
.bar__menu{display:none; border:1px solid var(--line-2); background:var(--surface); border-radius:10px; padding:6px 10px}
.bar__right{margin-left:auto; display:flex; gap:12px; align-items:center}
.pill-demo{font-family:var(--mono); font-size:.62rem; letter-spacing:.12em; text-transform:uppercase; background:var(--amber-soft); color:#8a5d00; border-radius:99px; padding:5px 10px; font-weight:700}
.bar__fecha{font-family:var(--mono); font-size:.68rem; letter-spacing:.1em; text-transform:uppercase; color:var(--muted)}

/* buscador global */
.gs{position:relative}
.gs input{width:300px; border:1px solid var(--line-2); background:var(--surface); border-radius:99px; padding:9px 14px 9px 36px; font-size:.9rem; font-family:inherit}
.gs input:focus{outline:none; border-color:var(--ink); box-shadow:0 0 0 3px var(--acid-soft)}
.gs svg{position:absolute; left:12px; top:50%; transform:translateY(-50%); width:16px; height:16px; color:var(--muted)}
.gs kbd{position:absolute; right:10px; top:50%; transform:translateY(-50%); font-family:var(--mono); font-size:.65rem; border:1px solid var(--line-2); border-radius:6px; padding:1px 6px; color:var(--muted); background:var(--paper)}
.gs__res{position:absolute; top:calc(100% + 6px); right:0; width:min(420px,90vw); background:var(--surface); border:1px solid var(--line); border-radius:var(--r); box-shadow:0 20px 50px -20px rgba(17,19,18,.35); padding:6px; max-height:60vh; overflow:auto; z-index:30}
.gs__res button{display:flex; gap:10px; align-items:center; width:100%; text-align:left; border:0; background:none; border-radius:10px; padding:8px}
.gs__res button:hover,.gs__res button.on{background:var(--paper)}
.gs__res b{display:block; font-size:.92rem}
.gs__res small{color:var(--muted); font-size:.78rem}
.main{padding:26px 30px 70px; max-width:1520px}
@media (max-width:1100px){.gs input{width:200px}}
@media (max-width:980px){
  .app{grid-template-columns:minmax(0,1fr)}
  .side{position:fixed; inset:0 auto 0 0; width:260px; z-index:40; transform:translateX(-100%); transition:transform .2s}
  .side.open{transform:none}
  .bar__menu{display:block}
  .bar,.main{padding-left:16px; padding-right:16px}
  .bar__fecha,.pill-demo{display:none}
  .gs input{width:150px}
}

/* bloques */
.grid{display:grid; gap:16px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g-2-1{grid-template-columns:minmax(0,1.7fr) minmax(0,1fr)}
@media (max-width:1150px){.g3{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:860px){.g2,.g3,.g-2-1{grid-template-columns:minmax(0,1fr)}}
.card{background:var(--surface); border:1px solid var(--line); border-radius:var(--r); padding:20px 22px; box-shadow:var(--sh); min-width:0}
.card__h{display:flex; justify-content:space-between; align-items:center; gap:10px; margin-bottom:16px; flex-wrap:wrap}
.card__h h2{font-size:1.08rem}
.card__h p{margin:0; font-family:var(--mono); font-size:.64rem; letter-spacing:.1em; text-transform:uppercase; color:var(--muted)}
.mb{margin-bottom:16px}
.hello{display:flex; justify-content:space-between; align-items:end; gap:12px; margin-bottom:20px; flex-wrap:wrap}
.hello h2{font-size:2.1rem; letter-spacing:-.045em; line-height:1.05}
.hello h2 span{color:var(--coral)}
.hello p{margin:6px 0 0; color:var(--muted)}

/* indicadores */
.kpis{display:grid; grid-template-columns:repeat(auto-fit,minmax(150px,1fr)); gap:12px; margin-bottom:18px}
.kpi{background:var(--surface); border:1px solid var(--line); border-radius:var(--r); padding:14px 16px; box-shadow:var(--sh); display:grid; gap:4px; text-align:left; position:relative}
button.kpi{cursor:pointer; transition:.15s}
button.kpi:hover{border-color:var(--ink); transform:translateY(-2px)}
.kpi span{font-family:var(--mono); font-size:.62rem; letter-spacing:.1em; text-transform:uppercase; color:var(--muted); display:flex; align-items:center; gap:6px}
.kpi span::before{content:""; width:7px; height:7px; border-radius:50%; background:var(--c, var(--ink))}
.kpi b{font-size:2.1rem; font-weight:800; letter-spacing:-.05em; line-height:1; font-variant-numeric:tabular-nums}
.kpi em{font-style:normal; font-size:.8rem; color:var(--muted)}
.kpi--ink{background:var(--ink); border-color:var(--ink); color:var(--cream)}
.kpi--ink span,.kpi--ink em{color:#a9aca4}
.kpi--ink b{color:var(--acid)}
.kpi--acid{background:var(--acid); border-color:var(--acid)}
.kpi--acid span,.kpi--acid em{color:#3d4a12}

/* filtros */
.filtros{display:flex; gap:8px; flex-wrap:wrap; align-items:center; background:var(--surface); border:1px solid var(--line); border-radius:var(--r); padding:10px 12px; margin-bottom:18px; box-shadow:var(--sh)}
.filtros label{font-family:var(--mono); font-size:.62rem; letter-spacing:.1em; text-transform:uppercase; color:var(--muted)}
.filtros select,.filtros input{border:1px solid var(--line); border-radius:99px; padding:7px 12px; font-size:.86rem; background:var(--paper); font-family:inherit}
.filtros input[type=search]{min-width:240px; background:var(--surface)}
.filtros .sep{width:1px; height:24px; background:var(--line); margin:0 4px}
.seg{display:inline-flex; border:1px solid var(--line); border-radius:99px; overflow:hidden; background:var(--paper); padding:2px}
.seg button{border:0; background:none; padding:5px 12px; font-weight:700; font-size:.82rem; color:var(--muted); border-radius:99px}
.seg button.on{background:var(--ink); color:var(--cream)}

/* gráficos */
.hbars{display:grid; gap:10px}
.hb{display:grid; grid-template-columns:minmax(90px,160px) minmax(0,1fr) auto; gap:12px; align-items:center; font-size:.88rem}
.hb__t{height:10px; background:var(--paper); border-radius:6px; overflow:hidden}
.hb__t i{display:block; height:100%; background:var(--c, var(--ink)); border-radius:6px}
.hb b{font-variant-numeric:tabular-nums; font-size:.88rem; white-space:nowrap}
.hb small{color:var(--muted); font-weight:500}
.funnel{display:grid; gap:7px}
.fs{display:grid; grid-template-columns:120px minmax(0,1fr) 130px; gap:12px; align-items:center; font-size:.88rem}
.fs__t{height:32px; background:var(--paper); border-radius:10px; overflow:hidden}
.fs__t i{display:flex; align-items:center; height:100%; background:var(--ink); border-radius:10px; color:var(--acid); font-family:var(--mono); font-size:.7rem; font-weight:700; padding-left:10px}
.fs:last-child .fs__t i{background:var(--acid); color:var(--ink)}
.fs b{text-align:right; font-variant-numeric:tabular-nums; font-size:1rem}
.fs small{display:block; color:var(--muted); font-weight:500; font-size:.72rem}
@media (max-width:560px){.fs{grid-template-columns:90px minmax(0,1fr) 80px}}
.cols{display:flex; align-items:flex-end; gap:3px; height:130px}
.cols i{flex:1; background:var(--ink); opacity:.85; border-radius:4px 4px 0 0; min-height:3px}
.cols i:nth-last-child(-n+7){background:var(--green); opacity:1}
.cols i:last-child{background:var(--acid); box-shadow:inset 0 0 0 1px #9fbf2c}
.cols__x{display:flex; justify-content:space-between; font-family:var(--mono); font-size:.62rem; color:var(--muted); margin-top:6px; letter-spacing:.06em; text-transform:uppercase}
.donut{display:flex; gap:20px; align-items:center; flex-wrap:wrap}
.donut__c{width:136px; height:136px; border-radius:50%; flex:none; position:relative}
.donut__c::after{content:""; position:absolute; inset:20px; background:var(--surface); border-radius:50%}
.donut__c b{position:absolute; inset:0; display:flex; flex-direction:column; align-items:center; justify-content:center; z-index:1; font-size:1.6rem; font-weight:800; letter-spacing:-.04em; line-height:1}
.donut__c b small{font-family:var(--mono); font-size:.56rem; letter-spacing:.1em; text-transform:uppercase; color:var(--muted); margin-top:3px}
.legend{display:grid; gap:8px; font-size:.88rem; flex:1; min-width:150px}
.legend span{display:flex; align-items:center; gap:8px}
.legend i{width:10px; height:10px; border-radius:50%; background:var(--c)}
.legend b{margin-left:auto; padding-left:14px; font-variant-numeric:tabular-nums}
.stack{display:grid; gap:12px}
.st{display:grid; grid-template-columns:60px minmax(0,1fr) 40px; gap:12px; align-items:center; font-size:.86rem}
.st__t{height:22px; display:flex; border-radius:8px; overflow:hidden; background:var(--paper)}
.st b{text-align:right; font-variant-numeric:tabular-nums}

/* tablero */
.board{display:grid; grid-template-columns:repeat(5,minmax(0,1fr)); gap:10px; align-items:start}
@media (max-width:1280px){.board{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media (max-width:860px){.board{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:560px){.board{grid-template-columns:minmax(0,1fr)}}
.col{background:#ebe6da; border-radius:var(--r); padding:8px; min-width:0}
.col header{padding:6px 6px 12px; display:flex; justify-content:space-between; align-items:center}
.col h3{font-size:.95rem; display:flex; align-items:center; gap:8px}
.col h3::before{content:""; width:8px; height:8px; border-radius:50%; background:var(--c)}
.col header span{font-family:var(--mono); background:var(--surface); border-radius:99px; padding:2px 9px; font-size:.7rem; font-weight:700; color:var(--muted)}
.col__list{display:grid; gap:8px; min-width:0}
.col__mas{width:100%; border:1px dashed var(--line-2); background:transparent; border-radius:12px; padding:9px; font-weight:700; font-size:.82rem; color:var(--muted)}
.col__mas:hover{border-color:var(--ink); color:var(--ink)}
.k{display:grid; gap:8px; width:100%; min-width:0; text-align:left; background:var(--surface); border:1px solid var(--line); border-radius:14px; padding:12px; transition:.12s}
.k:hover{border-color:var(--ink); box-shadow:var(--sh)}
.k--nueva{border:2px solid var(--green); box-shadow:0 0 0 4px var(--green-soft)}
.k__top{display:flex; gap:9px; align-items:flex-start; min-width:0}
.av{flex:none; width:34px; height:34px; border-radius:50%; display:grid; place-items:center; font-weight:800; font-size:.78rem; background:var(--cream); color:var(--ink); border:1px solid var(--line-2)}
.av--m{background:var(--coral-soft); color:#a3301f; border-color:#f3cfc7}
.k__n{min-width:0; flex:1}
.k__n b{display:block; font-size:.92rem; line-height:1.2; overflow-wrap:anywhere}
.k__n small{display:block; color:var(--muted); font-size:.74rem; line-height:1.3; margin-top:2px}
.sc{flex:none; min-width:36px; height:28px; border-radius:9px; display:grid; place-items:center; font-weight:800; font-size:.88rem; letter-spacing:-.02em}
.sc--caliente{background:var(--coral); color:#fff}
.sc--templado{background:var(--amber-soft); color:#8a5d00}
.sc--frio{background:var(--slate-soft); color:var(--slate)}
.tags{display:flex; gap:5px; flex-wrap:wrap}
.tag{font-size:.7rem; font-weight:700; padding:2px 8px; border-radius:99px; background:var(--paper); color:var(--muted); border:1px solid var(--line); max-width:100%; line-height:1.4}
.tag--ok{background:var(--green-soft); color:#22693f; border-color:#cfe6d7}
.tag--warn{background:var(--amber-soft); color:#8a5d00; border-color:#f1dfb0}
.tag--bad{background:var(--coral-soft); color:#a3301f; border-color:#f3cfc7}
.tag--info{background:var(--ink); color:var(--acid); border-color:var(--ink)}
.tag--acid{background:var(--acid); color:var(--ink); border-color:var(--acid)}
.k__next{display:flex; flex-wrap:wrap; justify-content:space-between; gap:4px 8px; border-top:1px dashed var(--line-2); padding-top:8px; font-size:.78rem}
.k__next b{color:var(--ink)}
.k__next span{color:var(--muted); white-space:nowrap; font-family:var(--mono); font-size:.66rem}

/* listas */
.list{display:grid; gap:8px}
.row{display:flex; align-items:center; gap:12px; padding:11px 12px; border:1px solid var(--line); border-radius:14px; background:var(--surface); text-align:left; width:100%}
button.row:hover{border-color:var(--ink)}
.row__m{flex:1; min-width:0}
.row__m b{display:block; font-size:.93rem}
.row__m small{color:var(--muted); font-size:.8rem}
.when{flex:none; text-align:center; background:var(--ink); color:var(--cream); border-radius:12px; padding:7px 10px; min-width:66px}
.when b{display:block; font-size:1.05rem; font-weight:800; letter-spacing:-.03em; line-height:1; color:var(--acid)}
.when small{font-family:var(--mono); font-size:.58rem; letter-spacing:.1em; text-transform:uppercase; color:#a9aca4}
.empty{color:var(--muted); padding:18px 0; text-align:center; font-size:.9rem}

/* resultados */
.res{display:grid; grid-template-columns:minmax(0,.9fr) minmax(0,1.3fr) auto; gap:18px; align-items:center; padding:16px 18px; border:1px solid var(--line); border-radius:var(--r); background:var(--surface); box-shadow:var(--sh)}
@media (max-width:900px){.res{grid-template-columns:minmax(0,1fr)}}
.msg{background:#dcf7c8; border-radius:14px 14px 14px 4px; padding:10px 13px; font-size:.84rem; color:#1f3a14}
.msg::before{content:"Mensaje que recibirá"; display:block; font-family:var(--mono); font-size:.58rem; letter-spacing:.12em; text-transform:uppercase; color:#3b6b1f; margin-bottom:4px}
.msg--no{background:var(--paper); color:#35392f}
.msg--no::before{color:var(--muted)}

/* expedientes */
.exp{display:grid; grid-template-columns:repeat(auto-fill,minmax(290px,1fr)); gap:12px}
.ex{display:grid; gap:12px; text-align:left; background:var(--surface); border:1px solid var(--line); border-radius:var(--r); padding:16px; box-shadow:var(--sh); width:100%}
.ex:hover{border-color:var(--ink)}
.prog{height:8px; border-radius:6px; background:var(--paper); overflow:hidden; display:flex}
.prog i{display:block; height:100%; background:var(--green)}
.prog i + i{background:var(--acid)}
.docs{display:grid; grid-template-columns:repeat(auto-fill,minmax(160px,1fr)); gap:10px}
.doc{border:1px solid var(--line); border-radius:14px; overflow:hidden; background:var(--surface); display:grid}
.doc__img{aspect-ratio:3/2; background:var(--paper); display:grid; place-items:center; color:var(--muted); font-size:.8rem; border:0; padding:0; width:100%}
.doc__img img{width:100%; height:100%; object-fit:cover; display:block}
.doc__b{padding:9px 10px; display:grid; gap:7px}
.doc__b b{font-size:.84rem}
.doc--falta .doc__img{background:repeating-linear-gradient(45deg,#f6f3ec,#f6f3ec 8px,#efeadf 8px,#efeadf 16px); font-family:var(--mono); font-size:.66rem; letter-spacing:.1em; text-transform:uppercase}

/* agenda */
.week{display:grid; grid-template-columns:repeat(5,minmax(0,1fr)); gap:10px}
@media (max-width:1280px){.week{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media (max-width:860px){.week{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:560px){.week{grid-template-columns:minmax(0,1fr)}}
.day{background:var(--surface); border:1px solid var(--line); border-radius:var(--r); padding:10px; box-shadow:var(--sh); min-width:0}
.day h3{font-size:1rem}
.day h3::first-letter{text-transform:uppercase}
.day header{display:flex; justify-content:space-between; align-items:center; margin-bottom:10px}
.day header span{font-family:var(--mono); font-size:.64rem; color:var(--muted); letter-spacing:.08em; text-transform:uppercase}
.slot{display:flex; gap:8px; align-items:center; padding:7px 9px; border-radius:10px; font-size:.82rem; margin-bottom:5px}
.slot time{font-family:var(--mono); font-weight:700; font-size:.74rem; width:42px; flex:none}
.slot--libre{color:var(--faint); border:1px dashed var(--line-2)}
.slot--cita{background:var(--amber-soft); cursor:pointer; border:0; width:100%; text-align:left}
.slot--cita.confirmada{background:var(--green-soft)}
.slot--cita.asistio{background:var(--paper)}
.slot--cita{display:grid; grid-template-columns:42px minmax(0,1fr); gap:3px 8px; align-items:start}
.slot--cita b{min-width:0; overflow-wrap:break-word; line-height:1.25}
.slot--cita .tag{grid-column:2; justify-self:start}

/* ficha */
.drawer{position:fixed; inset:0; z-index:50}
.drawer__bg,.modal__bg{position:absolute; inset:0; background:rgba(17,19,18,.5); backdrop-filter:blur(2px)}
.drawer__panel{position:absolute; right:0; top:0; bottom:0; width:min(680px,100%); background:var(--paper); overflow-y:auto; box-shadow:-20px 0 60px rgba(0,0,0,.25)}
.fh{background:var(--ink); color:var(--cream); padding:22px 24px; display:flex; gap:14px; align-items:center; position:sticky; top:0; z-index:2}
.fh .av{width:54px; height:54px; font-size:1.05rem; background:var(--acid); color:var(--ink); border:0}
.fh h2{font-size:1.45rem; letter-spacing:-.035em}
.fh p{margin:4px 0 0; font-family:var(--mono); font-size:.64rem; letter-spacing:.1em; text-transform:uppercase; color:#a9aca4}
.fh__sc{margin-left:auto; text-align:center; background:var(--ink-3); border-radius:14px; padding:8px 14px}
.fh__sc b{display:block; font-size:1.9rem; font-weight:800; letter-spacing:-.05em; line-height:1; color:var(--acid)}
.fh__sc span{font-family:var(--mono); font-size:.56rem; letter-spacing:.14em; color:#a9aca4}
.fh__x{background:none; border:0; color:#a9aca4; font-size:1.3rem; padding:0 4px}
.fb{padding:18px 24px 44px; display:grid; gap:14px}
.fb .card{padding:16px 18px}
.fb h3{font-family:var(--mono); font-size:.64rem; letter-spacing:.14em; text-transform:uppercase; color:var(--muted); margin-bottom:12px; font-weight:700}
.next{background:var(--ink); color:var(--cream); border-color:var(--ink)}
.next h3{color:#a9aca4}
.next .btn{border-color:var(--ink-4); background:var(--ink-2); color:var(--cream)}
.next .btn--pri,.next .btn--acid{background:var(--acid); border-color:var(--acid); color:var(--ink)}
.next .btn--bad{color:#ff9d8d; border-color:#5a2a22}
.next .msg{color:#1f3a14}
dl.kv{display:grid; grid-template-columns:auto minmax(0,1fr); gap:7px 16px; margin:0; font-size:.9rem}
dl.kv dt{color:var(--muted)}
dl.kv dd{margin:0; font-weight:700}
.acciones{display:flex; gap:8px; flex-wrap:wrap}
.timeline{display:grid}
.tl{display:grid; grid-template-columns:22px minmax(0,1fr); gap:12px; position:relative; padding-bottom:12px; font-size:.88rem}
.tl::before{content:""; position:absolute; left:10px; top:22px; bottom:0; width:2px; background:var(--line)}
.tl:last-child::before{display:none}
.tl i{width:22px; height:22px; border-radius:50%; background:var(--paper); border:2px solid var(--line-2); z-index:1}
.tl.ok i{background:var(--green); border-color:var(--green)}
.tl.now i{background:var(--acid); border-color:#9fbf2c}
.tl.no i{background:var(--coral); border-color:var(--coral)}
.tl small{display:block; color:var(--muted)}
.rub{display:grid; gap:12px}
.rub__row{display:grid; grid-template-columns:minmax(0,1fr) auto; gap:10px; align-items:center}
.rub__row p{margin:0; font-weight:700; font-size:.92rem}
.rub__row small{display:block; color:#a9aca4; font-weight:500; font-size:.8rem}
.dots{display:flex; gap:6px}
.dots button{width:38px; height:38px; border-radius:12px; border:1.5px solid var(--ink-4); background:var(--ink-2); color:var(--cream); font-weight:800}
.dots button.on{background:var(--acid); border-color:var(--acid); color:var(--ink)}
select.full,textarea{width:100%; border:1px solid var(--line-2); border-radius:12px; padding:10px; font-family:inherit; font-size:.9rem; background:var(--surface)}
.next select.full,.next textarea{background:var(--ink-2); border-color:var(--ink-4); color:var(--cream)}
textarea{min-height:64px}

/* dónde vive */
.vive{display:grid; grid-template-columns:200px minmax(0,1fr); gap:16px; align-items:start}
@media (max-width:560px){.vive{grid-template-columns:minmax(0,1fr)}}
.mapa{background:var(--ink); border-radius:14px; padding:6px}
.mapa svg{display:block; width:100%; height:auto}
.vive__dir b{display:block; font-size:1.15rem; letter-spacing:-.02em}
.vive__dir small{font-family:var(--mono); font-size:.64rem; letter-spacing:.1em; text-transform:uppercase; color:var(--muted)}
.comp{display:grid; gap:6px; margin-top:12px}
.comp .row{padding:8px 10px}

/* modal y aviso */
.modal{position:fixed; inset:0; z-index:60; display:grid; place-items:center; padding:16px}
.modal__card{position:relative; background:var(--surface); border-radius:20px; width:min(640px,100%); max-height:90vh; overflow:auto; padding:22px; box-shadow:0 30px 80px rgba(0,0,0,.35)}
.modal__card img,.modal__card iframe{width:100%; border-radius:12px; border:1px solid var(--line)}
.modal__card iframe{height:60vh}
.toast{position:fixed; right:22px; bottom:22px; z-index:70; background:var(--ink); color:var(--cream); padding:13px 16px 13px 14px; border-radius:14px; font-weight:600; box-shadow:0 14px 40px rgba(0,0,0,.3); max-width:400px; display:flex; gap:10px; align-items:flex-start; border-left:4px solid var(--acid)}
.board .k .av{display:none}

/* ---------- Canal (voz / texto), recién llegados y burbuja de nuevo lead ---------- */
.tag--voz{background:#eef3ff; color:#2c4aa8; border-color:#d6e0fb}
.tag--texto{background:#e7f8ee; color:#1d7a45; border-color:#c9ecd6}
.k--recien{animation:recien 1.6s ease-in-out 3}
@keyframes recien{50%{box-shadow:0 0 0 6px var(--acid-soft)}}

.llegados{background:var(--surface); border:1px solid var(--line); border-radius:16px; padding:14px 16px; margin-bottom:16px}
.llegados h3{display:flex; align-items:center; gap:8px; font-size:.78rem; text-transform:uppercase; letter-spacing:.06em; color:var(--muted); margin:0 0 10px}
.llegados__dot{width:8px; height:8px; border-radius:50%; background:var(--coral); box-shadow:0 0 0 0 rgba(223,76,53,.5); animation:latido 1.8s infinite}
@keyframes latido{70%{box-shadow:0 0 0 8px rgba(223,76,53,0)}100%{box-shadow:0 0 0 0 rgba(223,76,53,0)}}
.llegados__list{display:flex; gap:10px; flex-wrap:wrap}
.llegado{display:flex; align-items:center; gap:10px; background:var(--paper); border:1px solid var(--line); border-radius:12px; padding:8px 12px; cursor:pointer; text-align:left; min-width:0; font:inherit}
.llegado:hover{border-color:var(--ink)}
.llegado--nuevo{border:2px solid var(--acid); background:var(--acid-soft)}
.llegado__m{display:flex; flex-direction:column; min-width:0}
.llegado__m b{font-size:.86rem; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; max-width:180px}
.llegado__m small{font-size:.72rem; color:var(--muted)}

.burbujas{position:fixed; top:18px; right:18px; z-index:90; display:flex; flex-direction:column; gap:10px; max-width:min(380px, calc(100vw - 36px))}
.burbuja{display:flex; align-items:flex-start; gap:12px; background:var(--ink); color:var(--cream); border:0; border-left:4px solid var(--acid); border-radius:16px; padding:14px 14px 14px 12px; box-shadow:0 18px 44px rgba(0,0,0,.32); cursor:pointer; text-align:left; font:inherit; animation:entra .45s cubic-bezier(.2,.9,.3,1.2); transition:opacity .5s, transform .5s}
.burbuja--fuera{opacity:0; transform:translateX(24px)}
@keyframes entra{from{opacity:0; transform:translateY(-14px) scale(.96)}to{opacity:1; transform:none}}
.burbuja__ico{font-size:1.4rem; line-height:1; width:38px; height:38px; display:grid; place-items:center; background:rgba(204,240,94,.14); border-radius:50%; flex:none}
.burbuja__m{display:flex; flex-direction:column; gap:2px; min-width:0}
.burbuja__m small{font-size:.7rem; text-transform:uppercase; letter-spacing:.07em; color:var(--acid); font-weight:700}
.burbuja__m b{font-size:1rem}
.burbuja__m em{font-style:normal; font-size:.8rem; opacity:.8}
.burbuja__x{margin-left:auto; font-size:1.2rem; opacity:.6; padding:0 2px}

/* Columnas plegables y arrastrar leads */
.col header{gap:8px}
.col__plegar{display:flex; align-items:center; gap:6px; min-width:0; background:none; border:0; padding:0; color:var(--muted); cursor:pointer; text-align:left}
.col__plegar:hover{color:var(--ink)}
.col__plegar svg{flex:none; transition:transform .18s}
.col__plegar h3{color:var(--ink)}
.col--plegada .col__plegar svg{transform:rotate(-90deg)}
.col--plegada header{padding-bottom:6px}
.col--plegada{opacity:.85}
.board .k[draggable="true"]{cursor:grab}
.k--arrastrando{opacity:.4}
.arrastrando .col{outline:2px dashed transparent; outline-offset:-2px; transition:outline-color .12s, background .12s}
.arrastrando .col{outline-color:var(--line-2)}
.col.soltar{outline-color:var(--ink); background:#e2dccb}
#otras [data-o].soltar{background:var(--ink); color:var(--surface)}

/* Botón Volver de la ficha */
.fh{flex-wrap:wrap; row-gap:12px}
.fh__bar{flex-basis:100%}
.fh__volver{display:inline-flex; align-items:center; gap:6px;
  background:rgba(255,255,255,.08); border:1px solid rgba(255,255,255,.16); color:var(--cream); border-radius:99px;
  padding:7px 14px 7px 10px; font-weight:700; font-size:.84rem; cursor:pointer}
.fh__volver:hover{background:var(--acid); color:var(--ink); border-color:var(--acid)}
.fh__x{font-size:1.5rem; color:var(--cream)}